MietGenius
Contact
For questions, suggestions or a bug, write to us. We usually reply within a few business days.
Provider: Daniel Familien Verwaltungs GmbH, Kaltbrunner Straße 18, 78315 Radolfzell
Frequently asked questions
Who is MietGenius for?
For private landlords, mainly with 1 to 25 units and especially for beginners. If you have more, the Large plan has no limit. Flats, commercial units (including with VAT), garages, parking spaces and furnished lettings are supported. Holiday rentals are not covered.
Does MietGenius create the service charge statement?
No. MietGenius collects all costs over the year and creates an annual overview. You transfer the figures to the portals of metering service providers such as ista or Techem, which create the statement.
How does the AI scan work?
You photograph a receipt or rental agreement or choose a file. The AI reads the details and makes a suggestion; nothing is saved until you confirm it under “Check & accept”. Before the first transmission, the app asks for your consent. You can switch off the AI at any time under More › Settings. The app reads e-invoices and CSV bank statements without AI.
How do my payments get into the app?
Manually or as a CSV export from online banking, first for Sparkasse. For other banks you map the columns once. Only incoming payments are imported, and nothing twice. The app suggests which tenancy a payment belongs to.
Does the app work without internet?
The handover does: report, photos and signatures work even in a basement or a new build, and the PDF is created on the phone. As soon as there is a connection again, the app uploads the report. Everything else the app only displays when offline.
Can several people use one account?
Soon. Partners and co-owners will then work in the same account, and if a property belongs to several people, you record all of them as owners.
Where is my data stored?
On our servers at Scaleway in France; the AI runs at DeutschlandGPT in the EU. To work offline, the app keeps a copy of your account on your phone. See the privacy policy for details.
How do I get my data?
In the app under More › Export data, at any time and on every plan, even after a subscription has ended. You get a ZIP file with all tables as JSON and CSV and all documents, photos and PDFs in the original. A file inside, LIESMICH.txt (in German), explains how it is structured.
How do I delete my account?
In the app under More › Delete account. This deletes all data and files in the account and your sign-in; backups on the server are deleted after 30 days at the latest. If you have a subscription in the App Store or on Google Play, please cancel it there first, otherwise it continues. How to delete without the app and exactly what is deleted is explained under Delete account.
How much does MietGenius cost?
One flat or commercial unit is free. For more there are subscriptions: Small up to 10 for €4.99 a month, Medium up to 25 for €8.99 a month and Large without limit for €19.99 a month, each also as an annual plan. Garages and parking spaces don't count. On the free plan, the AI reads 20 documents a month. You take out subscriptions in the App Store or on Google Play and can cancel them there at any time. A subscription applies to your whole account, including everyone who works in it. If a subscription ends, your data is kept.
Does MietGenius replace legal or tax advice?
No. MietGenius helps you stay organised; please clarify legal or tax questions with a professional adviser.